ABOUT THIS PRIVACY STATEMENT

At Euronlabs, we take the protection of your personal data seriously. This privacy statement applies to processing of personal data by Euronlabs AS (collectively, “Euronlabs”). Our products, like the Inspire Ring, enable you to track your lifestyle choices and the quality of your sleep. We understand that data does not get much more personal than this, and the protection of your personal data is of paramount importance to us. Please take a moment to carefully review this statement.

WHY DOES EURONLABS PROCESS YOUR PERSONAL DATA?

Through the headings below, we will explain the categories of personal data we collect and process, as well as the reasons we do so, such as to provide you with services when you visit our website, make purchases on our Site, and use your ring and app. You will also find information on our legal basis for processing your data, and our data sources.

Device & Application Users

Euronlabs collects and processes the personal data of Device & Application Users (“Users”) only for the following purposes:

  • To provide Inspire Ring services
    We process personal data to provide Inspire Ring services and app features, such as to provide you with daily insights about your readiness and sleep.
  • To provide customer service
    We process personal data for the purpose of providing customer service and managing our customer communication. If you contact our support with questions regarding your app data, we may use the provided information to answer your questions and for solving any issues you may have.
  • To develop our products and services
    We process data regarding your use of the Inspire Ring and platform to improve our services and features, such as in the Inspire Ring app. When possible, we will do this using only pseudonymized, aggregated, or non-personally identifiable data.
  • To market our products and services
    We process marketing-related data to provide online advertising and Euronlabs marketing communications. For example, as explained more fully in our Cookie Policy, we use cookies on our website in order to create targeted audiences for online advertisement. You can always opt out of marketing communications, and we will only send you our newsletter if you have requested it.
  • To enable third party integrations
    We process data to provide Users who request that we share their data with certain third parties, such as research partners. This is only done with your express consent.
  • To comply with statutory obligations
    In certain cases, we must process certain data when it is required by applicable laws and regulations. Such statutory obligations are related, for example, to accounting and tax requirements, legal claims, or other legal purposes.

Legal Basis For Processing

Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from residents of the European Economic Area. Our lawful bases for processing your data depends on the particular processing purposes, including:

Contract: when processing personal data for the purpose of providing Inspire Ring services we process it on the basis of a user contract, which is formed when you create your account and accept of our terms and conditions.

Consent: we process your health-related data only with your consent. In some cases, you can provide your consent to us for processing your data through your actions, such as by inserting health data into your notes, or by adding health related tags in the Inspire Ring app.

Legitimate Interest: we process your personal data based on our legitimate interests when we process it for the purposes of marketing our products and services, providing our customer service and improving our products and services. When choosing to use your data on the basis of our legitimate interests, we carefully weigh our own interests against your right to privacy, in compliance with applicable law.

Legal obligation: Euronlabs must process certain information to comply with statutory obligations which may vary in each country. For example, such obligations can relate to consumer protection or tax laws.

DATA SHARING AND DISCLOSURES

Personal Data Sharing

Euronlabs does not sell or rent your personal information, and only shares your personal data with certain trusted service providers so that we can provide you with our services and operate our business. Whenever we share data with third-party service providers, we require that they use your information only for the purposes we’ve authorized, and for the limited reasons explained in this Privacy Statement. We also require these service providers to protect your personal information to at least the same standards that we do.

Like most companies, Euronlabs uses service providers for purposes such as:

  • providing and improving our online service platform.
  • storing our users’ data.
  • providing customer services.
  • managing and organizing our marketing activities. Euronlabs only shares website usage data with our advertising network partners for the purposes of analyzing and optimizing our marketing. Euronlabs does not share the Inspire Ring app data with 3rd party advertisers).
  • analyzing information regarding the use of our online service to improve our service quality.

Euronlabs stores personal data primarily within the geographic region where it is collected. In cases where personal data is processed outside of the area in which it was collected, we always ensure your personal data is protected with appropriate safeguards in accordance with applicable privacy laws. We also use industry standard data protection measures to safeguard all international transfers of personal data through data protection agreements with our service providers.

Personal Data Disclosures

We also reserve the right to disclose personal information under certain specific circumstances, including:

  • When we have your express consent to do so.
  • When it is reasonably necessary for our legitimate interests in conducting our business, such as in the event a merger, acquisition, or sale.
  • To protect Euronlabs legal rights and property.
  • To comply with the law or law enforcement.

Otherwise, your personal information is never shared with any individual or other organization.

SAFEGUARDING YOUR DATA

Euronlabs uses technical and organizational safeguards to keep your data safe and secure. Where appropriate, these safeguards include measures such as anonymization or pseudonymization of personal data, strict access control, and the use of encryption to protect the data we process.

We also ensure that our staff receives adequate training to ensure personal data is processed only in accordance with our internal policies, consistent with our obligations under applicable law. We also limit access to your sensitive personal data to personnel that have specifically been granted such access.

We update the Inspire Ring app and the ring firmware regularly. We recommend that you make sure that you always have the latest app and firmware versions installed in order to maximize protection of your data.

DATA RETENTION

The retention period for your personal data generally depends on the duration of your Inspire Ring account lifecycle. Your personal data will be deleted when it is no longer needed for the purpose it was originally collected, unless we have a legal obligation to retain data for a longer period of time. For example, your measurement data regarding your sleep and readiness is stored only so long as your Inspire Ring account is active.

Euronlabs also has legal obligations to retain certain personal data for a specific period of time, such as for tax purposes. These required retention periods may include, for example, accounting and tax requirements, legal claims, or for any other legal purposes. Please note that obligatory retention periods for personal data vary based on the relevant law.

If you wish, you may request deletion of your Inspire Ring account by contacting Inquiry@euronlabs.com

YOUR RIGHTS AS A DATA SUBJECT

Whenever Euronlabs processes your data, you have certain rights that enable you to control how your personal data is being processed. This section provides you with information about each of those rights. If you wish to exercise your rights as a data subject, please contact Inquiry@euronlabs.com with your request to do so.

Right to access data

You have the right to know what personal data is processed about you. You may contact us to request access to the personal data we have collected about you, and we will confirm whether we are processing your data, and provide you with information about the personal data we have collected and processed about you.

Please note that by using the Inspire Ring App, you can easily access the sleep and readiness data that we process about you.

Right to erasure

You have the right to request the deletion of your personal data in certain circumstances. We will comply with such requests unless we have a valid legal basis or legal obligation to preserve the data.

Right to rectification (of inaccurate data)
You have the right to request correction of any incorrect or incomplete personal data we have stored about you.

Please note that you can correct and update some of your basic information via the Inspire Ring App.

Right to data portability

You have the right to request receipt of the personal data you have provided to us in a structured and commonly used format. The right to data portability only applies when we process your personal data for certain reasons, such as by contract or by your consent.

Right to object to processing

You have the right to object to the processing of your personal data under certain circumstances. In the event that we do not have legitimate grounds to continue processing such personal data, we will no longer process your personal data after we have received and verified your objection. You also have the right to object processing of your personal data for direct marketing purposes at any time.

Right to restrict processing

You have the right to request that we restrict processing of your personal data under certain circumstances. For example, if you contest the accuracy of your data, you can make a restriction request that we do not process your data until Euronlabs has verified the accuracy of your data.

Right to withdraw consent

If we have requested your consent in order to process your personal data, you have the right to withdraw your consent for such processing at any time. It should be noted, however, that withdrawing your consent may lead to issues or restrictions on your ability to fully utilize Inspire Ring services.

Please note that you can always unsubscribe from receiving our newsletter and other marketing emails by using the ‘Unsubscribe’-link provided in the emails you receive from us. Euronlabs strives to address your privacy concerns. If you have contacted Euronlabs about your issue and are still unhappy with our response, subject to applicable law, you may contact your local supervisory authority regarding your issue. However, we urge you to first contact us at Inquiry@euronlabs.com so that we can more quickly resolve your issue before escalating the issue.

CONTROLLER CONTACT INFORMATION

Euronlabs is the data controller of user personal data processed for marketing purposes. The controller of personal data processed for all other processing purposes is Inspire Ring. Please find our contact details below:

Inspire Ring and Euronlabs AS
Address: Frydelundsgata 2b, 2010 Strommen, Norway
Data Protection Officer: Inquiry@euronlabs.com

CHANGES TO THIS PRIVACY NOTICE

This Privacy Statement is effective as of July 20, 2022. We reserve the right to update this Policy from time to time at our sole discretion, but if we do, we’ll let you know about any material changes either by notifying you on the website or by sending you an email or push notification. If you keep using Inspire Ring services after a change, your continued use means that you accept any such changes.

Euronlabs AS
Frydenlundsgata 2B
2010 Strømmen, Norway


inquire@euronlabs.com


Org 926 330 292